It’s transformed how we do things. It’s a total no brainer.
COO
Acme Energy
Rapidly create and improve customer interaction with business processes across multiple channels.
Our process maps seamlessly connect people, data and applications in a simple, visual format.
Gain immediate insights into customer journeys, process performance and business efficiencies.
On the phone, via text, email or social media messenger. Our platform seamlessly supports interactions across multiple channels. This means you can develop low-friction journeys, allowing you to talk to your customers in the way that suits them.
Personalise off-the-shelf maps and you are ready to go. Maps easily connect to your chosen applications via APIs and are fully customisable to your requirements. Our in-built data stores mean you can avoid costly legacy system integration.
Analytics and dashboards give you real-time performance feedback. Visualisation of individual customer interactions allows you to understand your customers’ journey. Use real-world insights to make better-informed decisions and improve business performance for you and your customers.
Give your operational team the power to create and control their processes and without the need for IT resources. Use simple visual maps for easy and efficient collaboration, enabling rapid roll-out of new and improved processes.
Our pay-as-you-use charges are based on how much you use, and on how much the maps do for you, and the cloud-based subscription service means a straightforward on-boarding experience.
It’s transformed how we do things. It’s a total no brainer.
COO
Acme Energy
Increased customer satisfaction and reduced cost – what’s not to like!
John Banks
A Very Large Bank