It’s transformed how we do things. It’s a total no brainer.
COO
Acme Energy
Talking your customers’ language
On the phone, via text, email or social media messenger. Our platform seamlessly supports interactions across multiple channels. This means you can develop low-friction journeys, allowing you to talk to your customers in the way that suits them.
Flexible with no fuss
Personalise off-the-shelf maps and you are ready to go. Maps easily connect to your chosen applications via APIs and are fully customisable to your requirements. Our in-built data stores mean you can avoid costly legacy system integration.
Seeing the full picture
Analytics and dashboards give you real-time performance feedback. Visualisation of individual customer interactions allows you to understand your customers’ journey. Use real-world insights to make better-informed decisions and improve business performance for you and your customers.
No development required
Give your operational team the power to create and control their processes and without the need for IT resources. Use simple visual maps for easy and efficient collaboration, enabling rapid roll-out of new and improved processes.
Usage-based charges
Our pay-as-you-use charges are based on how much you use, and on how much the maps do for you, and the cloud-based subscription service means a straightforward on-boarding experience.
What our customers say
Increased customer satisfaction and reduced cost – what’s not to like!
John Banks
A Very Large Bank
Do more with less ...
